Information we collect:
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
For example, when you complete the ‘Report Now’ form on the Missing Children South Africa website, Missing Children South Africa will ask you to provide personal information to complete the process of creating the ‘Missing’ (or ‘Found’ flyers, once the missing person is found, and we close the case), which Missing Children South Africa then posts on all Missing Children South Africa’s social media platforms, to raise awareness of the Missing Person, and inform the public of the Missing Person’s case, and also when a person has been Found, alive or deceased.
How we use your information
- We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you e-mails
- Find and prevent fraud
www.missingchildren.org.za follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, www.missingchildren.org.za uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”.
Advertising Partners Privacy Policies
Third Party Privacy Policies
CCPA Privacy Rights (Do Not Sell My Personal Information)
- Under the CCPA, among other rights, South African consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at firstname.lastname@example.org.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at email@example.com.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND MISSING CHILDREN SOUTH AFRICA HAVE AGAINST EACH OTHER ARE RESOLVED. You and Missing Children South Africa agree that any claim or dispute at law or equity that has arisen or may arise between us or our Related Entities which relates in any way to or arises out of this or previous versions of the Missing Children South Africa User Agreement, your use of or access to the Services, or any monthly debit-order confirmations you signed through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section. If you would like any further information on the Legal Disputes Section, please contact Missing Children South Africa at firstname.lastname@example.org.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Missing Children South Africa (www.missingchildren.org.za) does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at email@example.com and we will do our best efforts to promptly remove such information from our records.